Strengths
- Vision & Strategy
- Data-Informed Decisions
- Stakeholder Alignment
- Execution & Delivery
- Creative Problem Solving
- Technical Fluency
About
I'm a Melbourne-based Product Manager with a background in POS integrations and business analysis. I enjoy working at the intersection of technology and people, helping teams turn complex challenges into clear, practical solutions.
My experience in both technical and business-focused roles taught me how to connect details with the bigger picture. I’m comfortable diving into the tech, but I never lose sight of the customer experience and the impact on the business. That mix has shaped the way I approach product: thoughtful, collaborative, and outcome-driven.
Outside of work, you’ll often find me running, exploring new ideas, or learning something that sparks my curiosity. At the core, I’m motivated by growth — building products, building teams, and building myself along the way.
Skills
Product Strategy & Vision 90%
Roadmapping & Prioritization 90%
Stakeholder Leadership & Communication 88%
Execution (Agile, Delivery, Go-to-Market) 86%
Payments & POS 90%
Product Analysis 80%
Technical Fluency 80%
Frontend Basics (HTML/CSS/JS) 75%
Resume
Education
Advanced Diploma of Leadership & Management
Australian Pacific College
May 2021 - Apr 2022
Weighted Average Mark (WAM): %90.90
Diploma of Project Management
Australian Pacific College
Apr 2020 - Apr 2021
Weighted Average Mark (WAM): %83.23
Bachelor of Information Technology
La Trobe University
Mar 2015 - Dec 2017
Weighted Average Mark (WAM): %76.3
Golden Key Honorary Member (Top 15% of Students)
Foundation of Information Technology
La Trobe College
Jun 2013 - Jun 2014
Weighted Average Mark (WAM): %88
Scholarship of High Academic Achievement
Technical Skills
- Product Strategy & Roadmapping
- Requirements Gathering & Analysis
- Stakeholder Engagement & Communication
- User Acceptance Testing (UAT)
- Process Mapping & Systems Analysis
- Product Analytics
- Data Analysis & SQL
- Payments & POS Systems
- APIs & Integrations
- HTML, CSS & JavaScript
- WordPress
- Office 365
- Project Management Tools (Jira, Monday.com)
- Remote Access Tools (TeamViewer, ScreenConnect)
- CRM & Ticketing Systems (Salesforce, Connectwise, Spiceworks)
Languages
English
Proficiency Level: Fluent
Persian
Proficiency Level: Fluent
Licenses & Certifications
Business Ventures
Founder
Feb 2022 - Present
Evodus is a web design and development agency specialising in creating beautiful and affordable websites for small to medium size businesses.
Co-Founder
Jan 2020 - Present
Northcote FC is a professional futsal club that provides an inclusive environment for people who are passionate about futsal. We currently compete in FOZ State League Championship.
Work Experience
Product Manager – Tap on Mobile
ANZ Worldline Payment Solutions
Aug 2025 – Present
- Responsible for all aspects of the products include the Tap on Mobile app, integrations, and terminal applications.
- Responsible for the commercial aspects of the product including profit and loss.
- Gathering of insights from multiple sources to align the overall vision and strategy for the product.
- Accountable for market and competitor analysis to drive the value and positioning of the product.
- Acting as a business expert, sharing knowledge with sales, marketing, suppliers, and customers.
- Writing business cases and feature requests for new opportunities, backed by commercials, target market analysis, and implementation plans.
- Actively involved in acceptance testing features with a view to implementing improvements to maximize profit.
POS Integration Engineer
ANZ Worldline Payment Solutions
Nov 2023 – Jul 2025
- Analysis of Customer Solution Requirements - Technical Solution Concept, Feasibility, Business Use Cases, Payment Flows, Features, Network, ECR system etc. - within Integration Projects.
- Development of Technical Solution Concepts and Specifications, if needed together with the Merchants and POS Providers, as base for the Implementation.
- Close alignment with Terminal Engineering AUS.
- Engineering Support and Consulting of Merchants and POS Providers to integrate their solution into our Payment Solutions until going live.
- Support and Technical Consulting of internal Stakeholders/Org Units (Sales, PM, Technical Support Teams etc) about all aspects of Integrations.
- Technical Lead within Integration Projects.
- Alignment and Coordination with POS Integration Teams for new Features, Releases, Demands, Changes.
Senior Billing Consultant
ANZ Worldline Payment Solutions
Dec 2022 – Oct 2023
- Assist the Head of Billing to establish and maintain Billing processes and standards, both on-shore and off-shore.
- Documentation and mapping of key billing processes.
- Supervision of junior and off-shore resources to ensure billing cycles are properly executed and service levels are met.
- Data analysis and reporting of billing cycles to drive business and functional strategies.
- Ensured all procedure guides and work instructions were up to date.
IT Business Analyst
QuickFuel
Feb 2020 – Nov 2022
- Acting as a liaison with business owners, vendors, contractors, and others on projects with a focus on improving existing processes.
- Compiling detailed system requirements and technical specification documentation.
- Serving as an escalation point for internal and external stakeholders.
- Conducted end-user training sessions and workshops.
- Preparation of training guides for end-users on specific tasks such as stocktake, membership & account management, and purchase orders.
- Project manager and driver for various integrations.
Software Support Consultant / System Implementer
Positive Outcomes
Jan 2019 – Feb 2020
- Implementation and installation of POS systems including peripherals (Printers, Scanners, Cash Drawers, EFTPOS, Menuboard, Kitchen Video System, etc.).
- Handled business and system inquiries from end-users and developers.
- Configured IT systems before implementation based on business requirements.
- Consulted with businesses to define requirements and provide tailored solutions.
- Engaged with end-users to improve business processes.
- Conducted training sessions for end-users.
- Analyzed and evaluated current systems to improve efficiency and productivity.
- Created product files based on specifications provided.
- Tested new releases of the SwiftPOS application.
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